William Pellicano
The Connected AI Clinical Cockpit: More Productive Teams. More Time for Patient Care
Lecture up to 1 hour
Practice Management and Human Relations | AGD Subject Code 550
Dental teams face rising costs, flat reimbursement, staff shortages, and more administrative work. This interactive breakout explores how practical AI and connected clinical technology can reduce manual work, cognitive load, and avoidable overhead—while keeping the dentist fully in control of clinical judgment and patient care. Using the cockpit as a practical analogy, participants will identify workflow friction across documentation, chart review, imaging, perio, health history, and collaborations with labs, specialists and patients. Learn how returning time to the team can support more complete care conversations, better documentation, less stress, and greater clinical capacity.
Upon completion of this workshop, attendees should be able to:
- Identify high-friction workflows within the dental practice that may contribute to inefficiency and increased administrative burden.
- Describe appropriate boundaries and considerations for responsible, dentist-led use of artificial intelligence in the dental practice. Develop a low-disruption approach for testing and assessing workflow improvements within the dental practice.
William Pellicano serves as Senior Vice President of Friction Free Dental and has an investment interest in the company.
William Pellicano, Senior Vice President of Business Development, is a dental-industry leader with more than 30 years of experience helping practices grow, modernize, and operate at their best. At Friction Free Dental, he is advancing a new model of clinical dentistry—one where existing technology, information, and AI work together in a connected workflow that gives teams more time, clarity, and capacity for patient care. Before joining FFD, Bill built and led a top-performing sales team during 25 years at Patterson Dental, consistently ranking among the company’s top 1%. He has helped dentists and their teams navigate practice expansion, digital dentistry, technology adoption, software, operatory design, sterilization workflows, and the systems that drive efficient, profitable care. Bill believes better clinical workflows create better business outcomes: less friction, stronger team performance, improved patient experiences, and more predictable growth. His high-energy, practical presentations help dental professionals see what is possible—and how to put next-generation technology to work in their practice today.
