Sucharita Ray, NCIDQ & Kiersten Aucoin, EDFA
Three Proven Strategies to Boost Practice Productivity and Growth
Lecture up to 0.75 hour
Practice Management & Human Relations, AGD Subject Code 550
Join Sucharita Ray, NCIDQ, Director of Practice Design at Benco Dental, alongside Kiersten Aucoin, EDFA, for an in-depth exploration into strategies for boosting the productivity and growth of your dental practice. Sucharita leads a multidisciplinary team at Benco Dental, focusing on optimizing design efficiencies, enhancing esthetics, and integrating branding strategies. Her extensive background in architecture and interior design, coupled with her experience in hospitality and dental design, equips her with unique insights into practice transformation.
Kiersten, who began her career as a dental assistant and later earned a BS in Health & Exercise Science, brings a strong foundation in digital dentistry and practice management. With her certificate in Expanded Functions Dental Assisting and experience as a Digital Dental Associate at the University of Kentucky College of Dentistry, Kiersten’s expertise complements Sucharita’s design strategies.
In this comprehensive session, they will explore three powerful strategies designed to elevate your dental practice’s performance and transform your practice into a more efficient, profitable, and visually appealing environment.
Upon completion of this session, the attendees should be able to:
- Develop an actionable plan to enhance patient experience and revenue cycle management through optimized operatory design and streamlined workflow processes.
- Identify the top six key performance indicators (KPIs) that drive production and profitability, and learn how to leverage them to boost your practice’s success.
Ms Ray and Aucoin are both employed by Benco Dental.
Sucharita Ray, NCIDQ is the Director of Practice Design at Benco Dental, where she leads a multidisciplinary team of architects, dental designers, interior designers, and drafters. In her role, she collaborates with dentists and practice owners nationwide to boost revenue through optimized design efficiencies, enhanced interior aesthetics, and integrated branding strategies. Prior to joining Benco, Sucharita specialized in hospitality design, contributing to Marriott properties worldwide. She holds degrees in both Architecture and Interior Design and is a nationally certified interior designer with over a decade of industry experience. Based in the Dallas area, she and her husband enjoy traveling, raising their son, and spoiling their dog.
Kiersten Aucoin, EDFA began her career in the dental sector as an assistant a little over a decade ago. She realized shortly thereafter that the dental field was her passion and attained a BS in Health & Exercise Science from the University of Oklahoma in 2017. During this time period Kiersten also received her certificate in Expanded Functions Dental Assistant (EFDA) & held the valued role of Digital Dental Associate at the University of Kentucky College of Dentistry where she became highly skilled in all aspects of digital dentistry.
In 2020, Kiersten became an outside sales career as a territory representative at Benco & transitioned into her current role in 2021 as Senior Practice Solutions Consultant. Kiersten is a highly motivated dental professional with extensive experience in business development, practice management along with an expertise in digital dentistry. In her current role, she drives customer financial success and aids as support for the Benco sales force.
